Terms of service
General Terms and Conditions
Effective date: May 2026
These Terms and Conditions apply to all purchases made on the Boutique Veronica Milano website. By placing an order on our site, you agree to the terms and conditions set forth below. If you have any questions, please contact us at: support@boutiqueveronica.com
1. Applicability
By completing a purchase on our site, you confirm that you have read, understood, and accepted these Terms and Conditions. These conditions apply to all orders placed through our online store.
2. Product information
We strive to present product descriptions, images, and details accurately. However, slight variations in color, size, or appearance may occur due to photographic lighting, screen settings, or supplier updates. Boutique Veronica Milano cannot be held responsible for any typographical or display errors on the site.
3. Orders and payments
Orders are processed once full payment is received.
Available payment methods depend on your country or region and may include major credit cards and other secure payment systems.
Unless otherwise indicated, all prices are displayed in Euros (EUR).
We reserve the right to cancel or refuse any order if payment is not verified or if we suspect fraudulent activity.
4. Processing and shipping
- Processing time: 1–3 business days
- Estimated delivery: 8–15 business days, depending on destination
All products are shipped directly from our logistics partners, including centers located in China and other regions.
Delivery times are approximate and may vary due to customs clearance or delays by local postal services. Boutique Lucia Amalfi cannot be held responsible for any delays caused by couriers or customs authorities.
5. Returns and cancellations
All returns and cancellations are handled in accordance with our Return Policy. Please review it before making a return request.
6. Responsibility
We are not responsible for lost or stolen packages once the courier confirms delivery to the address provided by the customer.
The customer is responsible for verifying the accuracy of the delivery information at the time of purchase.
Any address change requests must be submitted within 24 hours of order confirmation.
Boutique Lucia Amalfi cannot be held liable for indirect damages, consequential losses, or delays beyond our control.
7. Intellectual property
All content on this site, including text, images, logos, and product photographs, is the exclusive property of Boutique Veronica Milano. Any copying, redistribution, or commercial use of any content without prior written permission is strictly prohibited.
8. Complaints
We are committed to providing excellent customer service. If you encounter a problem with your order, please contact us in writing at: support@boutiqueveronica.com Our support team will respond within 24 hours.
9. Applicable law
These Terms and Conditions are governed by and construed in accordance with Italian law.
10. Contacts
Boutique Veronica Milano
E-mail: support@boutiqueveronica.com
Opening hours:
Monday – Friday: 9:00 – 17:00
Saturday and Sunday: 10:00 – 17:00